Provider News Feed

Read the latest news and information from MCNA for our Utah Medicaid providers.


2022 Summer Return to Care Campaign

Posted: June 10, 2022

MCNA has launched our Summer Return to Care Campaign. Our campaign includes increased fees for targeted members. Click here to learn more about the campaign and how your office can get engaged to receive additional reimbursement beginning this month! Click here to download the member roster for this campaign.

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National Dental Study: Round 2 - Your Input Matters!

Posted: May 17, 2022

Thank you to all dental providers who participated in last month's survey to help drive real change for adults with Intellectual and Developmental Disabilities (I/DD)! You are invited to participate in Round 2 of this national study sponsored by the National Council on Disability, which focuses on items most often noted by providers in Round 1. To learn more and complete the survey, please click here.


CE Opportunity: Cultural Competency Program

Posted: May 6, 2022

The HHS Office of Minority Health's National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care is offering a free, online educational program that supports the delivery of culturally and linguistically competent services. Dentists, Dental Hygienists, and any other oral health professional interested may complete this e-learning Cultural Competency Program. MCNA encourages all network providers to learn more and begin the program on the HHS website.


Improving Access to Dental Care for Adults with I/DD

Posted: April 18, 2022

Join us in driving real change for adults with Intellectual and Developmental Disabilities (I/DD)! Simply complete an anonymous survey sponsored by the National Council on Disability by April 30 and be entered into a $500 Lottery for your participation. To learn more about this national effort, please click here.


New Clinical Practice Guidelines Now Available

Posted: April 15, 2022

MCNA has adopted new Clinical Practice Guidelines (CPGs). Our approved CPGs can be downloaded from MCNA's website.


Updates to MCNA's Provider Manual

Posted: January 7, 2022

A new version of the Utah Provider Manual is now available. Updates included in this version are effective from January 1, 2022. Please refer to the Revision History located in the front of the manual for an overview of the changes included in this version. Please download a copy of the Provider Manual directly at http://manuals.mcna.net/utah.


Updates to MCNA's Provider Manual

Posted: February 25, 2021

A new version of the Utah Provider Manual is now available. Updates are effective January 1, 2021, and include 2021 CDT code and language changes. Please click here for an overview of the changes included in this version. Please download a copy of the Provider Manual directly at http://manuals.mcna.net/utah.


Member Webinar Opportunity

Posted: February 4, 2021

MCNA is co-hosting a special webinar about oral health and dental plan benefits for Utah Medicaid members and their families on February 26 at 12 p.m., MST. Please click here to download a flyer that explains how members can register and post it in your office to encourage all Utah Medicaid members to take advantage of this opportunity.


New Mailing Address for Claims

Posted: January 4, 2021

Effective immediately, MCNA has a new mailing address for the submission of paper claims. Please click here for the new mailing address and more information about claims submission options with MCNA.


Provider Relief Fund Phase 2 Updates

Posted: August 12, 2020

Eligible dentists participating in Medicaid and CHIP have until August 28, 2020, to apply for funding from the CARES Act Provider Relief Fund. The requirements for eligibility have been updated. Please click here to read the HHS announcement.