Provider News Feed

Read the latest news and information from MCNA for our Utah Medicaid providers.


ALERT: Electronic Funds Transfer Fraud Scheme

Posted: March 24, 2025

The U.S. Department of Health and Human Services Office of Inspector General (OIG) has released an important notice about a fraud scheme with the potential for large losses. In the scheme identified by OIG, fraudsters diverted Federal and State payments intended for providers participating in the Medicare and Medicaid programs. Please access the full Fraud Survey Report on OIG's website to learn more.

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Dental Details Newsletter: Spring 2025

Posted: March 12, 2025

The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • Celebrating National Dentist’s Day and Dental Hygienists’ Week

  • Emerging Technologies in Dental Care

  • Preparing for Tax Season

  • How to Build a Strong Dental Team

  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.


Updates to MCNA's Provider Manual

Posted: January 10, 2025

Version 1.10 of the Utah Provider Manual is now available. You will find a summary of the changes in the Revision History located at the front of the manual. We encourage you to download a copy of the new Utah Provider Manual today at https://manuals.mcna.net/utah.


Dental Details Newsletter: Winter 2024

Posted: December 12, 2024

The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • Using MCNA's Practice Site Performance Summary

  • The Importance of Cultural Competency

  • New Clinical Practice Guidelines

  • Exclusions and Protecting Your Patients

  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.


Clinical Practice Guidelines Updated October 2024

Posted: October 23, 2024

We have updated our Clinical Practice Guidelines (CPGs). MCNA's approved CPGs can be found under the "Guides and Tools" section of our website and the "Support and Downloads" page in the Provider Portal.


Join MCNA at SmileCon 2024

Posted: October 9, 2024

ADA members, get ready for SmileCon 2024! Come visit the MCNA team on October 18-19 at booth #543 to snap some pictures at our selfie studio and register for our iPad raffle. Looking forward to seeing our Dental Superheroes in New Orleans!


Dental Details Newsletter: Fall 2024

Posted: September 30, 2024

The next issue of MCNA’s provider newsletter, Dental Details, is now available! Check your email or download the latest issue.

In this issue:

  • Our Case Management Team: Here to Help

  • MCNA's Provider Training Webinars

  • New Clinical Practice Guidelines

  • Drive Traffic and Build Trust with an Email Newsletter

  • Question of the Quarter

If you are not subscribed to receive the newsletter each quarter, you can easily sign up by clicking “Manage Your Mailing List” in your Provider Portal account. We also recommend that you check your Mailing List periodically to ensure the email addresses for your office are up-to-date.


Resolving Overpayments

Posted: September 16, 2024

As a committed partner in combatting fraud, waste, and abuse in the Medicaid Program, MCNA works to prevent and recover overpayments paid to providers. Please refer to our latest Provider Bulletin to learn more about your office's role in identifying and recovering overpayments.


Updates to MCNA’s Provider Manual

Posted: September 12, 2024

A new version of the Utah Provider Manual is now available. Please refer to the Revision History located near the front of the manual for an overview of the changes included in this version. You may download a copy of the Provider Manual directly at https://manuals.mcna.net/utah.


2024 Clinical Practice Guidelines Now Available

Posted: July 1, 2024

We have updated our Clinical Practice Guidelines (CPGs). Our approved 2024 CPGs can be found under the "Guides and Tools" section of our website and the "Support and Downloads" page in the Provider Portal.